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Frequently Asked Questions

Is there parking available?

Parking is available at the Essex Sports Center at 15 Manning Avenue in Middleton where Sports Rehabilitation Unlimited is located.


Do I need a referral?

If you need an insurance referral to see a specialist, like an orthopedist, neurologist or physiatrist, then you need an insurance referral for physical therapy, as well. Please contact our office to obtain our provider number (NPI) for you to contact your PCP office for the insurance referral. 


How long does each session last? How many times a week will I attend therapy?

Your evaluation will last about 60 to 75 minutes. Follow-up treatments average 45-60 minutes per session, typically with 1-2 sessions per week, depending upon your referring doctor’s physical therapy prescription and type of condition or injury. 


How long is the wait time before each appointment?

At Sports Rehabilitation Unlimited, we realize that your time is valuable. We respect your time commitment and expect to begin your treatment within a few minutes of your arrival. 


How soon can I receive an appointment?

If necessary, we can usually accommodate same day appointments. Often, we will try to schedule you within 24-48 hours of your initial call to us.


Do I see the same therapist each session?

Yes, we try to maintain consistency between therapists and patients. We utilize the PT/PTA model and you will be assigned to one therapist during your treatment session.  If necessary, we will accommodate your schedule with another therapist, so as to not jeopardize the continuity of your care.


Are treatments one-on-one?

We set up our appointments on the half hour. Your therapist will always see you and speak with you when you arrive for your appointment. However, appointments tend to overlap, so there often will be other patients in the clinic.


Should I still come to therapy if I feel better? Worse?

You should try to keep each appointment, even if you are feeling better or worse. You therapist will need to know how you are feeling, so they can make the appropriate modifications to your physical therapy program for effective recovery. It is not unusual to feel some soreness after a physical therapy session. 


Do you accept workers compensation and motor vehicle accidents?

Yes, we do accept both MVA and WC cases. You will need to provide us with your insurance company, claim #, adjustor or case manager’s name, as well as their phone/fax number and mailing/billing address. In some cases we will contact your adjustor for pre-approval prior to your initial evaluation. 


What do I need to bring to my first appointment?

You’ll need a prescription for physical therapy from a referring physician, an insurance referral from your primary care physician (if specifically required by your insurance company to see a specialist) and comfortable clothing. Completing a brief patient registration form is required prior to your initial evaluation. 

If you would like to complete our Patient Registration and Patient Agreement forms prior to your initial visit with us, please click here.  If you have any questions, pleae feel free to contact us at (978) 624-7966 or info@sportsrehabu.com.


Do you offer aquatic therapy?

Unfortunately, we do not have pool facilities at our clinic.

 

I don’t view myself as an athlete, is this still the right place for me?

Absolutely – Sports Rehabilitation Unlimited sees patients of all ages and activity levels. Whether your goal is to resolve pain while typing, to ascend stairs without help, to recover after surgery, to improve your balance, to walk a bit further or to return to your favorite sport, activity or hobby, we can help. 


My doctor recommended a certain type of treatment. Do you follow the physician referral?

Yes, we work closely with referring physicians to ensure high quality of appropriate care. If you have questions about specific treatments, check our services page, or give us a call. 

 

Do you offer affiliations and/or employment to physical therapy students?

We are dedicated to furthering physical therapy education through active participation with local physical therapy schools’ clinical programs. Students are encouraged to actively participate in our patients’ care by providing appropriate support, assistance and education during patient treatment sessions. All students are provided close supervision and guidance. Patients reserve the right to request to be seen only by a licensed PT from our staff, if they prefer. 

 

Do you accept credit cards for payments?

Sports Rehabilitation Unlimited accepts most major credit cards (MC, VISA, Discover and American Express), personal checks and cash for payment of co-payments or coinsurance/deductibles. Co-payments are due at each appointment. 

 

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